gb44 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the gb44 platform and its users ("Member" or "you"). By using the gb44 website or any related services, you are considered to have accepted all provisions of these Terms.

gb44 is an online entertainment platform that provides casino games, sports betting, and other interactive entertainment services. All our services are available only to adult members (aged 21 or above).

These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the Bengali version of this document shall be considered authoritative.

2 Eligibility and Account Registration

2.1 Age Requirement

To open an account and use any service on gb44, you must be at least 21 years old. Registration by minors is strictly prohibited. Accounts registered with a false age will be cancelled immediately and the associated balance may be forfeited.

2.2 One Account Policy

Each individual may operate only one gb44 account. Operating multiple accounts under the same person's name, or from the same device or IP address, will be considered a violation of these Terms.

2.3 Information Provided at Registration

You must provide accurate, complete, and up-to-date information at the time of registration. Providing incorrect or false information may result in account cancellation. Information required for registration includes:

• Full legal name (as per national identity card)
• Date of birth
• Active mobile number
• Preferred payment method

2.4 Identity Verification (KYC)

gb44 may request documents required for identity verification (Know Your Customer) at any time. Completion of KYC verification may be required before a withdrawal request is processed. Required documents may include a copy of a national identity card or passport.

3 Account Security and Responsibility

You are fully responsible for maintaining the security of your gb44 account. You will be personally liable for any activity carried out on the account — whether performed by you or by anyone else.

• Never share your login credentials (username and password) with any third party.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Always log out after using a public or shared device.
• Use a strong and unique password and change it regularly.

Transferring or selling an account is strictly prohibited. gb44 does not recognize any change of account ownership.

4 Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

gb44 currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Mobile financial service of the postal department
• Rocket — Dutch-Bangla Bank's mobile banking service
• Bank Transfer — Direct transfer from a bank account

4.2 Deposit Limits

The minimum deposit amount is ৳500 (five hundred taka) for each payment method. The maximum deposit limit is determined by the account's verification level and payment method.

4.3 Withdrawal Policy

The minimum withdrawal amount is ৳500 (five hundred taka). Under normal circumstances, withdrawal requests are processed within 10 to 45 minutes.

The following conditions apply to withdrawals:

• Withdrawals can only be made via the same payment method used for the deposit.
• Large withdrawals may be delayed until verification is complete.
• Withdrawals cannot be made directly from a bonus balance — wagering requirements must be met first.
• Suspicious transactions may require additional time for verification.

4.4 Transaction Rejection

gb44 reserves the right to reject transactions in the following cases: use of a third-party payment method, suspicion of money laundering, or a mismatch with registered account information.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000. To claim this bonus, the first deposit must be made after registration.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means you must wager 25 times the bonus amount before becoming eligible to withdraw. For example: a ৳1,000 bonus requires ৳25,000 in total wagers.

5.3 General Bonus Terms

• Each bonus is available once per eligible account.
• Withdrawing while a bonus is active may result in the bonus being cancelled.
• Not all games may contribute equally to bonus wagering — different contribution rates apply to specific games.
• Bonus balance cannot be transferred to another member.
• gb44 reserves the right to modify or cancel any promotion.
• In cases of promotional offer abuse, the bonus may be cancelled and the account suspended.

5.4 VIP Program

gb44's VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.5% weekly cashback
• Silver: Up to 1.0% weekly cashback
• Gold: Up to 1.5% weekly cashback

Members can advance to higher VIP tiers through regular and active participation. VIP benefits are at gb44's discretion and may be changed at any time.

6 Gaming Rules

6.1 Game Play Rules

Each game on gb44 has its own rules. It is recommended that you read the relevant game rules carefully before starting to play. Game outcomes are determined by a Random Number Generator (RNG), which ensures fairness.

6.2 Technical Errors

Any game result arising from a technical error or software malfunction will be considered void and the relevant wager amount will be refunded. gb44 will not be held liable for any losses caused by errors in its servers or a game provider's systems.

6.3 Game Providers

gb44 supplies games in partnership with world-class game providers. These include Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. Each provider's own rules apply to their respective games.

7 Prohibited Activities

Any of the following activities constitutes a direct violation of gb44's terms and may result in account cancellation:

• Operating multiple accounts or using another person's account
• Abusing bonuses or attempting to manipulate the system to gain bonus rewards
• Engaging in money laundering or any illegal financial activity
• Using software bots, automation tools, or scripts to play games
• Dishonestly exploiting any vulnerability or bug in the gaming system
• Colluding with other members to influence outcomes
• Attempting to hack or gain unauthorized access to gb44's platform
• Using fraudulent or stolen payment methods
• Facilitating platform access by minors

If such activity is detected, gb44 reserves the right to immediately suspend or cancel the account and forfeit all available balances. Legal action may be taken in serious cases.

8 Account Suspension and Closure

8.1 Action by gb44

gb44 may suspend or permanently close any account for the following reasons:

• Violation of the Terms
• Failure to complete identity verification
• Suspicious or fraudulent activity
• History of financial fraud or chargebacks
• Service closure due to regulatory changes

8.2 Member-Initiated Account Closure

You may close your account at any time through our support team. It is recommended that you withdraw all eligible balances before closing your account. For details on self-exclusion, please visit our Responsible Gaming page.

9 Responsible Gaming

gb44 believes that gaming should be an entertainment activity. We encourage all our members to play responsibly.

• Never try to use gaming as a source of income.
• Do not place more wagers in an attempt to recover lost money.
• Set a budget for gaming and stick to it.
• If you feel that gaming is affecting your daily life or family relationships, seek help.

Members can set deposit limits, wagering limits, or temporary breaks on their accounts if they wish. To learn more about our responsible gaming policy, visit the Responsible Gaming page.

10 Privacy & Data Protection

gb44 gives the highest priority to protecting your personal information. Our platform is secured with SSL encryption and your financial information is stored according to the highest security standards.

We do not sell your information to third parties. However, information may be shared with relevant authorities to fulfill legal obligations or to prevent fraud. To learn about our complete data policy, please read the Privacy Policy page.

By registering with gb44, you are giving your consent to the processing of your information in accordance with our privacy policy. You have specific rights over your information, the details of which are stated in the privacy policy.

11 Limitation of Liability

To the maximum extent permitted by applicable law, gb44 will not be liable for the following losses:

• Losses caused by internet disconnection or technical errors
• Losses caused by errors in third-party game provider software
• Losses caused by your own negligence or disclosure of account information
• Loss of profit caused by unexpected service interruptions
• Losses caused by force majeure events (natural disasters, war, pandemic)

gb44's total liability in any case is limited to the total amount you deposited in the 30 days preceding the relevant incident.

12 Changes to Terms

gb44 reserves the right to change, amend, or update these terms at any time. For significant changes, we will notify members as early as reasonably possible, such as:

• By displaying a notice on the platform
• By sending a message to registered contact information

Continued use of the platform after changes to the terms will be considered as your acceptance of the revised terms. The latest version of the terms will always be available on this page.

13 Contact & Dispute Resolution

13.1 Contact Methods

Use the following channels to contact gb44:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

13.2 Complaint Process

For any complaint or dispute, follow the steps below:

• Step 1: Contact the support team via live chat or email.
• Step 2: If the issue is not resolved at Step 1, file a formal complaint and attach all relevant information and evidence.
• Step 3: gb44 will complete an investigation and respond within a reasonable time after receiving the complaint.

We are committed to reviewing all complaints impartially and honestly. Our goal is to resolve all disputes through mutual agreement.

13.3 For More Information

To learn more about gb44 or to get answers to common questions, visit our FAQ page. To find out more about us, see the About Us page.